Privacy Policy

Collection 

You can browse our site anonymously. Once you sign up or log in to your account and provide us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in Singapore. 

We may collect and store the following personal information:

• email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
• transactional information based on your activities on the Website (such as buying, item and content you generate or that relates to your account);
• postage, billing and other information you provide to purchase or dispatch an item;
• community discussions, chats, dispute resolution, correspondence through our Website, and correspondence sent to us;
• other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information;
• additional information: we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);
• information from other companies, such as demographic and navigation data; and
• other supplemental information from third parties (for example, if you incur a debt to the Company, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).

Cookies 

We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety. 

A few important things you should know about cookies are that:

• We offer certain features that are available only through the use of cookies.
• We use cookies to help identify you and maintain your signed-in status.
• Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
• You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. 

No Spam, Spyware or Spoofing 

If you encounter any suspicious email, passing off as an email from US Clinicals, please notify us immediately. 

Account Protection 

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password. 

We will not ask for your password by phone or e-mail. If you receive such enquiry, please report the incident to us at usc@hibeau.com 

If you access our Website from a shared computer or a computer in public, certain information about you, such as your user ID, activity or reminders from the Website, may be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website. 

Accessing, Reviewing and Changing Your Personal Information 

You can see, review and change most of your personal information by signing on to the Website. We will not manually modify your personal information because it is difficult to verify your identity remotely. You must promptly update your personal information. Upon your request to the customer service, we will close your account in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of use, and take other actions otherwise permitted by law. 

Security 

Your information is stored on our servers located in the Singapore. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. 

Third Parties 

Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers on our Website or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others. 

General 

We may amend this Policy at any time by posting the amended terms on this Website. All amended terms automatically take effect 7 days from the date posted. You may contact us if you have any enquiries by using the enquiry form.